Shipping policy

OMEDICLINIC SHIPPING POLICY:

Thank you for shopping with Omediclinic. We are committed to processing and dispatching your order as quickly as possible.

 Order processing: All orders are processed within one to three business days, excluding weekends and public holidays. Once your order has been dispatched, you will receive a confirmation email containing your Australia Post tracking number. 

Shipping :We currently ship Australia wide using Australia Post Estimated delivery times are metro areas two to five business days, regional and rural areas 3 to 8 business days. Please note these time frames are estimates only and may vary during peak periods or due to circumstances beyond our control.

 Shipping costs: Shipping costs are calculated at checkout based on delivery location and the size or weight of your order.

Order tracking: Once your order has been shipped, you will receive an email with your tracking information so you can monitor your parcel through Australia Post.

 Delivery Delays: While we aim to dispatch all orders promptly, Omediclinic is not responsible for delays caused by Australia Post, severe weather, public holidays or other circumstances outside our control.

Incorrect shipping information: Please ensure your shipping address is correct before placing your order. We are not responsible for parcels sent to an incorrect address provided by the customer. If a parcel is returned to us due to an incorrect address, additional shipping charges may apply to resend it lost or damaged parcels. If your parcel is lost or arrives damaged, please contact us as soon as possible at Enquiries.omediclinic@outlook.com. We will work with Australia Post to investigate the issue and assist you where possible.